Thanks to the popularity of online shopping, customers want their items to be delivered sooner. No longer do we have to wait and wait for our deliveries to turn up, some of them seem to appear by magic just a few hours after we add them to our basket. While this is great for the customer, it has set very high standards in what people expect from a company’s delivery service, with even small businesses having to compete with big companies who have huge warehouses and delivery fleets.
That’s why HBC Logistics offer a range of different options for your delivery. When you call us, we can give you a price for same day vs next day delivery, so you can decide what’s best for your customer and your budget. Here are some things to consider when you’re choosing your delivery speed.
The same day delivery option
Around 15% of retailers around the world now offer same day delivery on their items. This kind of super speedy delivery closes the gap between physical and online shopping, meaning customers get the best of both worlds. They get their goods today, but they don’t have to drive, park and physically collect their own goods.
Some surveys have shown that up to 80% of consumers want same day delivery to be available, with nearly half of people surveyed saying they’re more likely to shop online if they could get this kind of delivery service. If you have a product that can be bought both on and offline, but you want more online customers, then offering this service is a great way to encourage more sales.
A big advantage of same day vs next day delivery is that same day is great for time sensitive goods. Things like fresh food that need to be delivered quickly are better off being sent same day, as even packing them in chilled packages for long periods could means they lose their quality.
The reason why many businesses don’t offer same day delivery is because the costs used to be prohibitively expensive. However, in recent years, logistics has become simpler which means lower costs. At HBC Logistics, we can help you offer a very fast delivery time to your customers, meaning you have an easy way to open up your business to new people.
Next day delivery service
If you’re weighing up the benefits of same day vs next day delivery, then it’s important to think about more than just the cost. You should also think about the logistics of picking, packing and getting an item out on time. While HBC Logistics can deal with the actual delivery, you’ll need to ensure you have the stock available and the means to be able to pack it and get it ready for collection.
Next day parcel delivery can be a more cost-effective option for small businesses and can be more practical. You can arrange for items to be collected at the end of your working day, and they are processed overnight, with the cut off usually at about 5pm.
Next day delivery means that parcels are processed overnight and delivered at some point during the next day or the next working day, with the exact times depending on the courier’s route. A big difference between same day vs next day delivery is that the former usually involves a collection from the business and the item going direct to the customer, while next day deliveries are usually bundled together and so they can arrive at any time during the next day.
Next day delivery is cheaper than same day delivery, although it’s still seen as a premium option as it’s more expensive than standard delivery of 3-5 days. Returns can take longer, and there can be more failed deliveries, but overall there’s less risk of delays.
Comparing the services
Both same day and next day delivery are fast services compared to standard delivery times, which are usually 3-5 working days. In most cases, the customer pays a premium for these sorts of deliveries, and they’re often willing to do so in order to get their goods on time. However, the faster the delivery requested, the bigger the challenge for your businesses, so it’s important to consider whether you can cope with this demand.
Staying ahead of the competition
In many cases, offering same or next day delivery services is becoming essential for modern businesses. This is because if your competitors are offering this level of service, then you need to offer a similar or better delivery time. When customers are comparing your services online, they’ll want to know that you can get their goods to them quicker, which will make them more likely to choose and checkout on your site.
Whether you’re looking for same day or next day delivery around Hertfordshire, Bedfordshire, Cambridgeshire, London or beyond, simply call the team at HBC Logistics on 01462410004 and we’ll be happy to discuss your needs.