HBC Logistics is a hugely successful logistics company based in Baldock & Letchworth Garden City specialising in Same Day deliveries, Warehouse Storage, Pallets, Overnight, European and International deliveries. We are looking for a Customer Service Advisor who will join our team in providing a top quality, market-leading logistics service.
Candidates must have experience in a busy office environment, a great work ethic and the right attitude to join this busy department is essential.
You will need excellent attention to detail and work towards tight deadlines.
Due to the location, your own transport is a must.
What you will do:
- Communicating with customers and drivers keeping on top of collation of PODs
- General administration – Post/filing/sorting PCNs/checking incoming invoices
- Being in control of the POD mailbox
- Keeping updated spreadsheets of outstanding PODs
- Excellent phone manner
- Using our Smart System for approval of PODs/approving driver bills for payment
- Document checks
- Ensuring all compliance is completed prior to deliveries
- Work well towards deadlines
- Supporting the team with any other administrative duties
What you need:
- Excellent attention to detail
- Ability to communicate at all levels verbally and written
- Previous experience within an office environment
- Work well under pressure
- Computer literate including excel
We are looking for candidates who are self-motivated, reliable and work well within a team as well as on their own initiative, there is plenty of potential for progression within HBC Logistics Ltd and a good monthly bonus scheme.
The shift patterns are as follows:
- Monday to Friday
- 6am – 4pm
- 8am – 6pm
- 10am – 8pm
Reference ID: Logistics Admin
Job Types: Full-time, Part-time, Permanent
Salary: £20,000.00-£24,000.00 per year
